Minimal collection
We request only the information needed to create accounts, process funding activity, support security checks, and maintain platform records.
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Privacy policy
This notice explains how Wave handles personal information when users visit the website, create an account, use wallet tools, or contact support.
Last updated: July 10, 2026
Protected access
Account information is handled through restricted systems, role-based access, and security controls designed to reduce unauthorized use.
Clear choices
Users can request profile updates, account support, and communication changes through the contact channels listed below.
Information we process
Registration details, contact information, identity and onboarding responses, wallet and transaction records, support messages, device metadata, and platform usage events may be processed to operate the service.
How information is used
Information supports account access, fraud prevention, transaction review, customer support, compliance checks, product improvement, and important operational notices.
Cookies and analytics
We may use cookies or similar browser storage to keep sessions active, remember preferences, understand traffic quality, and protect forms from abuse.
Retention
Records are retained only for operational, legal, compliance, dispute-resolution, and audit purposes. Retention periods may vary by record type and jurisdiction.
Third parties
Service providers may process information for hosting, authentication, analytics, communications, payment operations, security review, or support workflows under appropriate confidentiality obligations.
Privacy requests
For access, correction, deletion, or privacy questions, contact support through the account dashboard or the company contact page.
Browser controls
Most browsers allow cookie deletion or blocking. Some account, security, or funding features may not work correctly when essential cookies are disabled.